Quality policy
Zeltex has harmonized with the quality and certification policy of Dinamica Generale. Our primary quality goal is to earn our customers’ trust and loyalty by:
- Listening to, learning from, and responding to our customers
- Driving continual process, product and service improvements
- Measuring Customer satisfaction, trust and loyalty
- Delivering products, services, and solutions that consistently meet expectations for quality, value and customer experience
Holding over 30 patents in the Near IR field, Zeltex, LLC. has provided customers just like you the unbeatable combination of quality, service and cost effective pricing
True Customer Satisfaction
The Zeltex LLC Customer Satisfaction Program and Warranty Program provides our customers, with the best product available, not only today, but in the future.
- We offer extended warranties for all of our units
- We offer trade in programs for all of our instruments
- We allows you to upgrade your Zeltex analyzer for the newest models
- We provide support for our customers that need urgent assistance 24 hours a day, 7 days a week
